Reviews

excellent

Thanks for getting my Tahoe fixed quick. Greatly appreciated!

always a very good experiance

Employee was polite and gave me a quote for headlight and said that they would try to get the price down if they could. Which to my surprise it was.

Quick and not super expensive. Wonderful nice staff

We were very pleased with dealing with Roger, our salesman, Mike, the financial person, and Jennifer, who helped us with the details of the digital workings of our new Enclave. We have bought many cars at diepholz auto and have always appreciated the help they have given us.

I always have a good experience with Diepholz! I also love that when I have to bring my dog that they treat her well and try to find her a treat.

The dealership is always available to assist me and the staff in the service department always makes me feel as if my needs are very important to them. They have time to talk and explain what I need and how they are servicing my Buick. I am very pleased with Diepholz in Charleston.

Completed the online service scheduling for an oil change appointment and received confirmation text and email. Arrived for appointment and service advisor stated my appointment was not in the system. Was told they would work me in, had to wait almost 2 hours to get oil changed for what should have been a 30-45 min appointment. Was given a $20 discount for my wait, I feel that was insufficient as my complete morning schedule was upended. This is the second time I have had issues with the online service scheduling at this dealership. Why does it not work? Why promote something that is not working or not used properly by the dealership.

Very helpful, courteous, and friendly